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Testimonials
Guest Name : Mr. Ian Scoffings
Country : England
Feedback : Mr. Ashok was clean, well dressed, attentive & careful driver. We never felt unsafe with this driver, even in the hectic conditions of Delhi rush hour.
We thoroughly enjoyed our tour with Swagat and will recommend to our friends.
Guest Name : Mr. King Li Chung
Country : Taiwan
Feedback : Mr. Narpat was a nice and respected work man. He is always stand by for us, no any complaints and unhappy emotions. We love his service and will ask him serve us if come to India again.
The tour plan is very good, only issue is heavy traffic in India, but that’s not fault by your company.
Provide mineral water and notice item to your customers. Anyways, Thanks for kind help for this trip.
Guest Name : Mr. Claude Roulin
Country : Switzerland
Feedback : Comfortable vehicle, clean. Efficient and nice driver. We could recommend Mr. Narpat.
On the whole very good. We enjoyed the tour.
We may recommend your company.
Guest Name :- Ms. Lila Kostiuk
(United Kingdom)
Feedback : Gopal is an excellent and safe driver. He looked after us very well. He was punctual, courteous & charming.We recommend him highly and were very pleased to have him as our driver. He kept the car very clean. The car was comfortable and spacious.We want to thank you for an incredible introduction to Rajasthan. We loved it!The itinerary suited us. We covered a lot of miles in the 3 weeks but it wasn't hard going. You planned it well.We got a good insight into the geography, the history, the different people, the magnificent forts,
exquisite art and architecture of the havelis, palaces and temples and of course the totally captivating Ranthambore national park.
There are many more places we would have liked to see but they will have to wait for the next trip.
Tour Planning was really good - I particularly liked the way that you answered all our questions very quickly by e-mail.There were a few things we missed out.Our guide in Jaipur said we were too late for the elephant ride to the Amber
fort. This was at 8.30 am. No one told us we should have been ready earlier.We should have had water in the car from day one. It was embarrassing to remind you for such a small thing and concerned us. It was part of our contract, but if it had been overlooked, what else was overlooked. It chipped away at our confidence that everything was in safe hands.
All these points are about managing clients' expectations - Westerners will have different expectations than the
locals and will be much more dependant on you,particularly at the beginning of their tour. Anything that erodes their confidence that Swagat’s are in control and are trustworthy should to be avoided.As we said earlier, we loved our trip and were totally delighted with Gopal - what we are saying above is in the
nature of constructive, positive feedback to help improve your dealings with other westerners.
From :- Ms. Daljit Bedi (United Kingdom)
Driver Padam was very polite, always on time.Not pushy, very considerate & showed respect. I wouldn’t hesitate recommending him to my friends. Tour planning was good. You gave what we asked for. I would have been happier if you have given my itinerary & given your opinion as asuggestion. I didn’t realize Ajmer was so dirty. If you had told me, I would have reversed the itinerary. On the whole it was very enjoyable trip.
Some of the journeys were long, next time probably will go for bit bigger car, which would be more comfortable. Please suggest that in future give
a choice of small car & a little bigger car.
From :- Albert and Elfriede
Dear Sandeep,
Thanks for the beautiful journey through Rajasthan. We could not believe,
that all things will go without of trouble. But with your help it would be
simple for us. All was perfekt and Narpat is a very good driver, and he
knows a lot of things about towns and monuments. We were lucky with him.
Best regards, also at your family and Narpat.
Albert and Elfriede
From :- Michelle
Dear Sandeep,
You may remember that you organised a trip to rajasthan for me last march, which went very well.We now have more visitors arriving from the UK in November and they would also like to go on a tour of rajasthan.There will be two ladies travelling, so i think they would prefer an ambassador car.
They would like to visit Agra, Jaipur, Pushkar, Jodhpur and Jaiselmer - probably only travelling in one direction, and then they will fly back to Delhi.
Thanks Michelle
From :- Claudia Sack & Frank Nusspickel (GERMANY)
Very nice tour!
Great! Thanks to Sandeep!
Always friendly and helpful in any question.
May be you should show some references on your website or send them on demand. Makes it easier for people from far away to trust into Swagat Tours & Travels. You can for sure use mine.
From :- Walter De Vries
After a fascinating trip I am back home. We had a great trip through
Rajasthan. Many, many thanks. Especially to the driver, who was really
excellent I already recommended your agency to several of my friends and
colleagues.
From :- Monaco Ignacio
Every thing was perfect thanks a lot to the driver we want to remark his
excellent service.
From :- Thierry Rueda
Driver was nice, cool, responsible need to progress a little in English. The
tour was good but a little disappointed to finish a visit in Rajasthan by
Pushkar. Next time we would like to visit Rajasthan, but not much 4hours
drive.
From :- Stephen Nutter
Excellent particular guest work by our driver.
From :- Graham & Pia Williams
Vehicle & driver were magnificent, professional, calm, driver always
helpful, polite.
Would love to have him drive in England. Care was great. Tour planning was
worked out
very well and followed my itinerary.
From :- Ms. Katherine Rushton
Excellent driver- friendly, helpful safe driving vehicle clean and good
condition. Driver always punctual. Tour itinerary could have been explained in more detail.
Tour guide in Agra & Jaipur good. An official tour representative would be more
appropriate than the driver's friend who seemed to come along for the ride. He helped interact so
we could communicate with the driver but he could not answer my queries about the
tour.
From :- Ms. Philip and Victoria Hadikin (Castlegar, British Columbia, Canada)
Swagat Tours is a very trustworthy business. Sandeep and the staff were
very helpful and were able to accommodate our every need. Swagat Tours
assisted us with flight tickets (within India), hotel reservations, daily
sightseeing tours, and wedding details. Victoria and I recommend Swagat
Tours to anyone who wishes to travel and/or get married in India.
From:-Dana Michelle
Services:-Car rental
As an American having never been to India, I find Ashok extensively kind & friendly. He was always punctual and was a fantastic driver!!!
I would recommend him to others.
From:-Mrs. Arati Gadgil (United Kingdom)
"Tour Planning was good apart from Delhi sightseeing.
Overall it was a memorable tour and pleasant experiance"
From :- Mr. Inder Kapoor (Singapore)
Very good and polite driver, we were satisfied with the vehicle. We would have spent lesser time in Jodhpur and more time
in Jaisalmer. Overall.we were very happy with your services and arrangements made. Will have no hesitation in recommending your company to my contacts.
From :- Mr. Sunil Nair ( Mumbai, India)
Vehicle was excellent, driver short of words to explain polite, courteous, helpful nature, knew the routes very well.Tour planning was good. The selections of the stay was good, had a very ethnic look and feel.
From :- Mr. Ashwin Patni (Mumbai, India)
Driver Mr. Narpat Singh Ji was very helpful and courteous. The vehicle was in very good shape.Well planned tour. Not at all hectic.
From :- Ms. Spandana Vaka ( Andra Pradesh, India)
Vehicle is good, very good driver, sincere,no-rush, driving very co-operative & helpful.Tour planning was good fully visited the days we have and covered maximum number of places to see. We enjoyed the trip and covered a lot of Rajasthan.Thanks for planning and making this trip a success without any problems.Should provide good guide service as it was the only thing lacking in the several places.
From :- Mr. Naresh Reddy (Pune, India)
The vehicle was neat and clean. Driver Vijay was good and friendly. I Must say he is very punctual related to time.Overall the tour planning was good.
From :- Mr. Ameya Vijayakar ( Pune, India)
Vehicle in good condition. Driver Ashok & his driving is well, not rush. Tour planning was good considering distances involved. Please include “Bed Tea” along with Bed+B’Fast at all the hotels.
Great going, Best of Luck.
From :- Shaikh Umar Ali
1. First of all, I thank you for helping me in the last moment!
2. Let me express my happiness of having seen Rajasthan extensively. It wouldn't have been possible without your help. The car you provided was relatively new and in good condition. The internal cleanliness was great and the driver was sober, soft spoken and more importantly, he was a very good driver. I have been driving for more than 10 years now and I drive my car myself as I like driving. I can say, Pappu, in every sense was a careful and skilled driver.
3. During our tour, sometimes we had to skip lunch and have it late. He also did the same without even complaining once. I recommend him for all your trips. The car, the driver makes a difference, and he did in a good way!
4. You never behaved like a tour operator. I must say, you rather acted as a Tour Mentor. As a tourist, I always travel well informed. I do my research on the internet and I use every skill to ensure, I see everything in time without much stress and stay in a good place without paying a bomb. I am sure you sensed that during our discussions over phone. Things I liked about you was, you were very candid and upfront without mixing words. My respect for you went many fold, when you sent the car to pick me up, let me see Jaipur for 2 days and then came to collect the advance. No many tour operators would do this. I thank you for trusting me! (More so because, we only had our phone number, not seen each other and knew each other for 3 days!!!)
5. Another reason to call you a Tour Mentor was, just like a mentor, you rightly advised me to take up the hotel in respective cities without booking in advance. You rather told me that it will not be difficult to get any hotel during this time. Any other tour operator would have given me advices otherwise to make some more money! I am sure, you believe in long term relationships and not short term profit!
6. It was great knowing you! There are couple of things which matter in a good vacation. Right guidance is most important for someone who has never been to a place before. You did just that.
Guest Name : Mr. Ramesh Kulkarni
Country : Pune, India
Feedback : Mr. Mukesh was well informed & very punctual, vehicle with workable music player was expected in such a long tour,
Tour planning was good, covering most of the monuments in all the 3 cities. Overall the tour was good and memorable.
